FAQ

The I&S Studio

Can I visit the studio?

The I&S studio is predominantly a workroom with a small showroom area. We request that visitors make an appointment so that we can ensure  we have our hands free when you visit.

What are your opening hours?

We are in the studio between 9:30 and 5:30, Tuesday, Wednesday and Thursday but please make an appointment before you visit (see above). We are contactable by email on Mondays and Fridays.

How do I find your studio?

The studio address is:

Suite 206, 10 Elizabeth St
Kensington VIC 3031

We are located on level 2 within the Younghusband Wool Store building, which is quite large. Our entrance on Elizabeth St has a dark timber panelled foyer. In the foyer you can either catch the lift or come up the stairs to level 2.

Custom printing

Do you wholesale your textiles or sell to trade?

We do! We offer discounted and wholesale pricing to both wholesale and trade customers. Please apply for a wholesale account here.

Can you print different colours to those shown?

We no longer offer custom colour mixing. If there is a particular colour that is absent from our range please get in touch – we may consider adding it to the collection if we deem it suitable.

Can I supply my own basecloth?

We print on a highly curated range of organic and sustainable basecloths. We may consider a supplied basecloth if it fits our ethos and is deemed a suitable quality.

Can I supply my own design?

Unfortunately we do not print supplied designs, we only print our in-house range. We can recommend Print Ink or NMBQ for screen printing, or Frankie & Swiss for digital printing.

What is the minimum length for custom printing

The minimum length depends on the repeat of the design chosen. It varies between 2.1 – 2.5m.

How much is your fabric per metre?

Fabric prices vary depending on selected basecloth and length ordered. Prices for custom printed lengths can be viewed in the customise section of our site. Select a design, choose your basecloth & colourway and the price will be updated to reflect your selection towards the bottom of the page.

What are your lead times?

Our lead time for custom printing vary from 3 – 5 weeks (plus shipping) depending on our current workload.

How can I pay?

We can accept payment via direct deposit, credit card (2% surcharge) or paypal (3.4% surcharge).

Do you ship worldwide?

We do indeed! We can accept orders from anywhere in the world.

How much is postage? What company do you use and will my parcel be insured?

Postage varies depending on weight and location. We use Australia Post & Couriers Please for small domestic orders, Couriers Please for larger domestic orders and Pack & Send for international orders. Insurance is included on International orders by default, but not for domestic orders unless requested. We will not replace or refund your order if you do not choose for your parcel to be insured. That said we very rarely have parcels go missing!

What print quality should I expect?

Our fabric is hand printed and therefore subject to the variations inherent in the hand printing process. We have high print quality standards however flawless printing is never a guarantee. If the print quality is deemed by us to be substandard we will give you a discount for any wastage caused.

Samples

Can I order sample swatches?

We have three different sample options:

1) 20 x 20cm swatches that can be individually purchased from our Ready-Made store.

2) Larger 45 x 45cm hangers, suitable for upholstery and drapery showrooms.

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$10 ea + GST (trade only)

3) Modular waterfall swatch sets suitable for interior designers.

The modular set is designed to allow the addition and removal of swatches as our range changes over time. We will keep your set updated with new designs as they become available.

The waterfall set features a cross section of our stock textile range. They do not show every colourway available in every design, but we try to cover a wide range of colours and basecloths.

waterfall swatch set

$150 + GST (50% refunded on first order) (trade only)

Please contact us to place an order.

Can you supply colour samples for custom printing?

Colour sampling for custom printed colourways are available in our ready-made store for a fee of $10 per individual colour. Samples consist of a solid colour block printed on your chosen basecloth.

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Samples are not supplied printed in your chosen design simply because this would be a costly and time consuming process.

Colour sampling is highly recommended for custom printing if colour accuracy is a priority. Our on screen rendering of your colourway is as accurate as technology allows, however nothing beats the real thing!

Basecloth eco-credentials

Can you tell me more about the eco-cedentials of your basecloths

Our basecloth selection consists of environmentally sustainable or organic cloths that are also produced with ethical labour conditions in mind. Our organic cotton & hemp fibre basecloths are all GOTS certified, whereas our linens are classed as “eco-linens” and are Oeko-Tex Standard 100 class IV certified. More information on both of these standards can be found below.

What is GOTS certification?

The Global Organic Textile Standard (GOTS) is the worldwide leading textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain.

You can find more detailed information on the GOTS website.

GOTS certification applies to our organic cotton/hemp blend fabrics and our 100% hemp fabrics. Our inks are also GOTS certified.

What is eco-linen?

Linen is naturally a highly sustainable fibre, requiring no irrigation and few or zero fertilisers or pesticides. All parts of the flax plant are used with zero waste. The mill we work with maintain ethical labour standards and have a CO2 neutral status.

Our eco-linen fabrics have undergone no dyeing treatments and feature the typical flax colours given to them by nature. Tests have shown no chemical residues are found in these fabrics, making them Oeko-Tex Standard 100 class IV certified as well.

Fabric care

Is the fabric washable?

Yes, the fabric has been heat set and is therefore washable. We recommend a gentle cold machine wash or hand wash. Gentle washing will preserve the life of the print.

Is the fabric lightfast?

The technical data sheet for our inks states the following:

“Light Fastness is good. No colours yield less than 6 on the Blue Wool Scale and most are the full 8/8. Fully heat cured prints have excellent wash and dry clean fastness.”

The above lightfastness qualities does not always extend to the basecloth used. Unbleached or coloured basecloths are subject to the same fading that you would expect from any natural fibre fabrics when exposed to direct sunlight.

What are the rub ratings on your fabrics?

Martindale rub testing results can be viewed on our basecloths page.

Our fabrics are hand printed onto natural fibres which means that although they are hard wearing they will never have the same durability as a synthetic fabric with a woven design. Heavy duty commercial usage is only recommended if you are willing to embrace the limitations of hand printed, organic textiles (alongside their wonderful benefits!).

Will your fabrics wear over time?

With heavy repeat usage our fabrics will show some signs of wear over time. That said, we feel that they wear beautifully and have an appreciable character in keeping with the nature of hand printed fabrics.

Can you waterproof the fabric?

For orders of 12m or more our heat-setting company is able to supply a waterproofing service for a nominal additional fee.

Internships

How do I apply for an internship?

Due to the high demand for internship positions in the studio we have decided to accept applications in two ’rounds’ each year. Applications for the first half of 2016 are now open. Please register your interest via our application form no later than Friday 29th of January 2016.

How long is an Internship at I&S?

Our internship placements are available as either a short-term intensive placement (three days a week for 2 to 4 weeks) or a longer-term placement (one day a week for 4 to 8 weeks).

We’d like to give you plenty of opportunity to settle into the studio and become a confident, comfortable and useful part of the team.

What qualifications do I need?

We’re pretty non-discriminatory about your history and qualifications. Some of our best interns have studied nothing even vaguely related to textiles. All we require is your keen-ness to learn, an interest in what we do and a good attitude!

What's an internship at I&S all about?

Interning at a small business like I&S means a couple of things: on the plus side, you get some good insight into how a small business runs. Lara & Caitlin are responsible for doing almost everything in the business, and you’ll get to witness most of that. We’re also more than happy to share information, so feel free to ask us anything and we’ll answer it to the best of our knowledge.

On the downside, being small means that our production capacity is also pretty small. We don’t produce a new range of textiles every season. We don’t produce a hugely extensive collection of products. We don’t have a “design department” or anything else like that which you might hope to assist in. We have a range of textiles that is slow moving, highly considered and designed with sustainability and longevity in mind. When we do design new prints it usually happens in our spare time, so it’s unlikely that you’ll get a chance to witness this process or assist us in it.

What tasks will I be doing?

Cutting and packaging fabric for products.
For shop orders, upcoming events, sample swatches, products etc.

Sewing/overlocking.
If you’re good with a sewing machine you might help us fill an order of cushions or some such.

Mixing inks.
If you stay for long enough we’ll show you how we mix our inks and get you to help out.

Washing screens.
You’ll probably wash a lot of screens during your time here, and they’re big. Sorry!

Domestic duties.
Generally helping keep the studio tidy and orderly. We’ll also get you to make tea and wash the dishes. Fun times!

Chatting with us over lunch.
We try to all sit down for lunch together in the studio which is a good chance for you to ask us lots of questions. You can bring your own lunch or purchase from the shops up the street.

Working on your own self directed project.
Sometimes there are days where we simply won’t have a lot for you to do. On these days we will get you to work on your own self directed project. We have an extensive library of technical and inspirational books and a bunch of supplies that you’re welcome to use. The project will be based on your existing skill level and experience. We try to make sure that you can work on something that’s a bit of a challenge for you, even if you have a lot of experience already. Most times we get interns to work on an A3 sized stencil cut repeat design that you’ll screen print as meterage on our table. Interns who stay for longer can expose screens or experiment with other printmaking techniques.

It’s also worth mentioning here that unfortunately we cannot allow interns to help us with the printing of our own textiles. Due to material costs and the nature of our processes it is not viable and a little too risky. We will gladly talk you through our processes but you will not get hands on experience with printing full width meterage.

Do internships pay?

Unfortunately no, the position is not a paid one.